Hexagram 7: Leadership, Strategy, and Customer-Centric Success By James Byrd The Oracle Hexagram 7 is called Shi , or Leading . Other variations include The Army and The Soldiers . The lower trigram is Kan (water, representing danger and depth), and the upper trigram is Kun (earth, symbolizing receptivity and stability). The Judgment The Army. The army needs perseverance and a strong leader. Good fortune without blame. The Image In the middle of the earth is water: The image of The Army. Thus, the superior man increases his forces by generosity toward the people. Leadership, Strategy, and Customer Engagement In The Future: 2027 , I explore how timeless wisdom aligns with modern business leadership, strategic decision-making, and customer-centric management. Hexagram 7 teaches that strong leadership is built on discipline, clear vision, and service-oriented guidance. Whether managing a company, leading a team, or engaging with customers, success comes from a bal...